I. INTRODUCTION:

The project Internet Service Provider Management tool includes registration of customers, storing their records into the machine. The software program has the energy to provide a unique identification for each client who wants to take internet plan or Dth plan and stores the details of every person. Users additionally contact with administrator without registration. The Internet Service Provider Management System can be entered the use of a username and password. It is available each thru an administrator. Only they may upload data into the database. The information may be retrieved effects. The interface could be very consumer-high-quality. The information are properly blanketed for personal use and makes the facts processing very rapid. Internet Service Provider Management System is powerful, flexible, and easy to use and is designed and evolved to supply actual viable blessings to internet and Dth service company agencies. Internet Service Provider Management System is designed for net and Dth service provider organizations, to cover a large style of net and Dth carrier company corporations and manage methods. Internet Service Provider Management System is a software application product suite designed to beautify the great and control of internet and Dth service employer businesses. Internet Service Provider Management System permits you to develop your enterprise corporation and improve its effectiveness and exceptional of work. Managing the key strategies effectively is crucial to the achievement of the internet and Dth service provider organizations allows you control your techniques.

II. LITERATURE SURVEY:

In Internet Service Provider Management System is an application where we want to build for internet and Dth service providers to manage their clients more efficiently, and as well as customers has an special way to send their problems directly and get solutions within couple of minutes. So, the major task of this web application is to provide internet and Dth services to the customers and customers have an option to share their issues directly to our call executives, who helped them to fix their problems by call and also they can also take an healthy advises for their current plans as well as upcoming plans which related to there both intent as well as Dth services. Our service is applicable in both tier rural and urban, in early stage we had a basic idea to connect all rural area together and reach all possible good and stable internet connection for upcoming generation where they can study more wisely the adult people can sell their products online the old people get right news on right time which can help them to take benefits from the government schemes. And later we decided to focus on our urban area because there is already all the possible both facilities are available but there is a big issue of strong connection or long range which we also try to maintain that stability of their network and Dth services. We are also try to make an extra ordinary web application which is the new way of solve, record, maintain, secure and fix all kind of issues and saves all the feedbacks for the implanting or making the new or upcoming software in future.

III. PROPOSED METHODOLOGY:

The existing one become not in a position to check whether or not the prevailing one became having a static IP cope with or not. So for that reason there has been no conversation between the DHCP server and the ISP. Even it become not capable of discern out the IP address of the asked page, so that verification may be made which web page is available for such address and even they are available or now not. Incapable of displaying right errors message to the subscriber. If the request is declined from the server facet requested by way of the user, there has been no mechanism to make tell to its admin and no internal set of rules changed into carried out to send error report to the desired running phase.

In proposed device we do no longer have to keep file manually.

1. Easy to generate report for any transaction.

2. It is very much faster than manual system.

3. Easy and fastest record finding technique.

4. It is very much flexible to work.

5. Man power required is very less.

6. Data can be stored for a longer period.

7. Easy to use user friendly design.

8. Attractive UI and Reports.

9. Inbuilt RADIUS for AAA functions.

10. Inbuilt Customer Self-care Web portal.

IV. SYSTEM DESIGN AND IMPLEMENTATION:

In this Project, we use PHP and MySQL database. It has two modules

1. ADMIN

1.1 Admin Module: Admin is the super user of the website who can manage everything on the website. Admin can log in through the login page.

1.2 Dashboard: In this section, admin can see all detail in brief like new D2h request, Assign D2h request, rejected D2h request, completed D2h request, new broadband request, Assign broadband request, rejected broadband request, completed broadband request.

1.3 Broadband Plans: In this section, admin can manage Broadband Plans (add/update/delete).

1.4 D2H Plans: In this section, admin can manage D2H Plans (add/update/delete).

1.5 Pages: In this section, admin can manage about us and contact us pages.

1.6 Technicians: In this section, admin can manage technicians (add/update/delete)

1.7 Broadband Booking Request: In this section, admin can manage broadband booking request and assign request to technicians.

1.8 D2H Booking Request: In this section, admin can manage broadband D2H request and assign request to technicians.

1.9 Reported Issues: In this section, admin can manage the reported issues of the customers.

1.10 Reports: In this section, admin can generate between dates reports of broadband booking request and D2h booking request in particular time periods.

1.11 Search: In this section, admin can search booking requests of broadband and D2h by the help of booking number.

1.12 Registered Users: In this section, admin can view the details of registered users.

Admin can update his profile, change the password and recover the password.

2. USER

2.1 Registered User Modules: User can log in through the login page by register himself/herself.

2.2 Home Page: User can view the introduction page.

2.3 About: User can view about us page.

2.4 Broadband: User can view the plans of broadband and user can avail the plan by booking that plan.

2.5 Digital Cable TV: User can view the plans of D2h and user can avail the plan by booking that plan.

2.6 Contact Us: User can view the contact us page and also sent the enquiry, feedback, request and complaint.

2.7 My Account: Registered user can view and update his/her profile and change the password of their account.

2.8 Request History: User can check the booking status of D2h plan and broadband plans.

User can also update his profile, change the password and recover the password.

V. RESULTS AND FUTURE SCOPE:

The project titled as Internet Service Provider Management System was deeply studied and analyzed to design the code and implement. Internet Service Provider Management System is used for daily operations in any organization to maintain or access user related information for internal administration purposes. In this project we are going to fix so many problems like maintaining records, search query time find and give solution to the user or technician in within seconds of time which can really help to everyone’s to save their time and efforts and also a positive and good gesture towards the user and company relation in a form of new way to solve issues of anyone’s from anywhere. This project keeps record of every kind of data which can helps to the future projects to make more and more efficient and time convenient compared to previous projects.

VI. CONCLUSION AND DISCUSSION:

The first and third objectives of this study are discussed in the section above. This section focuses on the second objective of this study. As mentioned earlier, all the features used to predict churn can be demographic features or payment or utility features. The purpose of our second goal was to gain an understanding of the significance of these three types of factors in churn prediction. Looking at the results obtained by all three methods, we have come to the conclusion that demographic factors have a very low effect on churn predictions. But it was not easy to come to a conclusion about payment and usage features. It seems that these two species are equally important in predicting churn. Figure 5 is called the dependency network and shows the importance of the features. The number assigned to a feature indicates the value of that feature in the churn prediction. The dependency network is the result of a decision-making tree algorithm and preferences given in features are slightly different from other algorithms, but overall, usage and billing features are still in place and demographics have very little effect on churn predictions. The inclusion of group membership also seems to be important as all three algorithms he has used have led us to the conclusion that collections contain important information about the usage pattern. Ignoring clusters combined during model construction reduced the accuracy of all three algorithms significantly.

VII. REFERENCES:

1. Suchithra Rajendran, John Fennewald, Improving Services Offered by Internet Providers by Analyzing Online Reviews using Text Analytics, Department of Industrial and Manufacturing Systems Engineering, University of Missouri

2. Columbia, MO 65211, USA Department of Marketing, University of Missouri Columbia, MO

3. 65211, USA

4. Farnaz Saadat. Mohammad Soltanifar. The Role of Internet Service Providers (ISPS) in Encouraging Customers to Use Their Internet Services in Iran, International Journal of Business and Social Science Vol. 5 No. 3; March 2014

5. Afaq Alam Khan, Sanjay Jamwal, M. M. Sepehri, Applying Data Mining to Customer Churn Prediction in an Internet Service Provider, International Journal of Computer Applications

6. (0975 – 8887) Volume 9– No.7, November 2010

7. Asif Mahmood, Shazia Manzoor, Which Service Attributes Sway Internet Service Providers?

9. The Author(s) 2021 DOI: 10.1177/21582440211067232

10. journals.sagepub.com/home/sgo

Received on 30.03.2022 Modified on 19.04.2022

Research J. Science and Tech. 2022; 14(3):156-160.

DOI: 10.52711/2349-2988.2022.00025